The European Quality in Social Service (EQUASS) is an initiative of the European Platfom for Rehabilitation (EPR)

EQUASS aims to enhance the personal services sector by engaging service providers in quality,continuous improvement and by guaranteeing quality of services to service-users throughout Europe.

More about EQUASS

 

Latest news

Infographic: Impact survey of the EQUASS 2012 system - Results from a 2016 study

At this link, you will find an infographic of the main findings from the 2016 study conducted by Pr Nuno Melão, lecturer at the School of Technology and Management of Viseu of the Polytechnic Institute of Viseu (Portugal), where he teaches several management related subjects to undergraduate and postgraduate students.

Infographic 2016 study

New EQUASS 2018 documentation

Happy new year to all!

Please find below the new documentation for the EQUASS 2018. A dedicated page for all #EQUASS2018 documentation will be created later this month.

EQUASS2018 Principles Criteria and Indicators

EQUASS Assurance 2018 Principles, Criteria and Indicators

EQUASS Excellence 2018 Principles, Criteria and Indicators

Latest publications

New impact studies on EQUASS Assurance & Excellence certification

We are happy to share with you the publication of two new EQUASS impact studies.

One study covers the EQUASS Assurance certificaton impacts while the other researches EQUASS Excellence.
Both studies were conducted by Nuno Melão, a lecturer at the School of Technology and Management of Viseu of the Polytechnic Institute of Viseu (Portugal), where he teaches several management related subjects to undergraduate and postgraduate students. He received a PhD in Management Science from Lancaster University (UK) in 2001.

PDF version Assurance study
PDF version Excellence study

ICQEM Paper - EQUASS Assurance Certification: The View of Pioneer Adopters

On the 2nd International Conference on Quality Engineering and Management the paper "EQUASS Assurance Certification: The View of Pioneer Adopters" was presented. The paper examines from a practitioner’s perspective the European Quality in Social Services (EQUASS) Assurance standard. In particular, it analyses the adoption motives, the internalisation of the standard, the impacts, the satisfaction and the renew intentions.

PDF version

Infographic: Impact survey of the EQUASS 2012 system - Results from a 2016 study

At this link, you will find an infographic of the main findings from the 2016 study conducted by Pr Nuno Melão, lecturer at the School of Technology and Management of Viseu of the Polytechnic Institute of Viseu (Portugal), where he teaches several management related subjects to undergraduate and postgraduate students.

Infographic 2016 study

Database - EQUASS certified organisations

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